HYATT REGENCY CAPE TOWN, Cape Town – A Smart Stay in the City
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Key details
About the Hotel
126 Buitengracht Street,
Cape Town,
South Africa,
8001,
Western Cape
Rooms with Views
The Hyatt Regency Cape Town offers spacious, air-conditioned rooms with flat-screen TVs, minibars, and tea/coffee makers. Some rooms feature parquet floors, reading chairs, and views of Bo-Kaap or Signal Hill. Suites include king-size beds, 65-inch flat-screen TVs, and separate bathrooms with bathtubs and showers. Select rooms provide access to the Executive Lounge, which serves complimentary breakfast, canapés, and drinks.
Dining Onsite
The hotel has two restaurants: 126 Cape Kitchen & Café serves Halal-certified dishes with poolside and al fresco dining options. The lounge bar offers drinks and snacks, while room service is available 24 hours.
Leisure & Fitness
Guests can use the outdoor pool with panoramic views of Signal Hill, a 24-hour fitness center, and a sauna. The hotel also has a steam room and golf course access.
Central Location
The hotel is in Bo-Kaap, known for its colorful terraced homes and cobbled streets. It's a 5-minute walk to the Slave Lodge Museum and Koopmans-de Wet House. The V&A Waterfront and Long Street shopping areas are nearby. Cape Town International Airport is a 20-minute drive away.
Services & Events
The hotel provides a 24-hour reception, free Wi-Fi, concierge services, and babysitting. Business travelers can use six meeting rooms with A/V technology, accommodating up to 120 guests. Event support includes a business center and conference facilities spanning 280 square feet.
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Choose the Room
From cosy doubles to spacious family suites – all with flexible options, breakfast, and exclusive deals.
Thoughtfully designed amenities for a comfortable & memorable stay
Wi-Fi
Wi-Fi in rooms
Parking
ZAR 140 per day
Luggage storage
Luggage storage
Locker room
24-hour services
24-hour reception
24-hour security
General
Non-smoking rooms
Free Wi-Fi
Parking
Safe deposit box
24-hour reception
VIP check-in/ -out
Express check-in/ -out
No pets allowed
Rooms/ Facilities for disabled
Wheelchair access
24-hour security
Luggage storage
Locker room
Allergy-free rooms
Lift
Coffee shop
Smoke detectors
Fire extinguishers
Key card access
Sports & Fitness
Fitness centre
Hiking
Golf course
Services
Paid airport shuttle
Room service
Housekeeping
Car hire
Laundry
Dry cleaning
Tours/Ticket assistance
Grocery shopping service
Dining
In-room breakfast
Restaurant
Poolside snack bar
Snack bar
Dinner
Packed lunches
Special diet menus
Business
Business centre
Meeting/ Banquet facilities
Fax/Photocopying
Children
Cots
Babysitting/Child services
Children's menu
Facilities for people with disabilities
Toilet for disabled
Bathroom for disabled
Spa & Leisure
Outdoor swimming pool
Beach umbrellas
Sun loungers
Aqua park
Live entertainment
Sun terrace
Sauna
Steam room
Room features
Wi-Fi in rooms
Air conditioning
Heating
Mini-bar
Terrace
Garden furniture
Tea and coffee facilities
Ironing facilities
Bathroom
Bathtub
Free toiletries
Bathroom telephone
Media
Flat-screen TV
AM/FM alarm clock
Room decor
Curtains
Show more
Location
126 Buitengracht Street,
Cape Town,
South Africa,
8001,
Western Cape
Map view
126 Buitengracht Street,
Cape Town,
South Africa,
8001,
Western Cape
City landmarks
Castle
Castle of Good Hope
1.3
km
Museum
District Six Museum
1.1
km
Store
Cape Quarter Lifestyle Village
940 m
Gallery
South African National Gallery
1.1
km
Mountain
Signal Hill
2.0
km
Stadium
Cape Town Stadium
2.5
km
Aquarium
Two Oceans Aquarium
2.6
km
Museum
South African Jewish Museum
1.3
km
Square
Church Square
630 m
Convention Centre
Cape Town International Convention Centre
1.8
km
Planetarium
Iziko South African Museum and Planetarium
1.3
km
Landmark
Noon Day Gun
920 m
Theatre
Labia Theatre
1.2
km
Gallery
Zeitz Museum of Contemporary Art Africa
2.0
km
Mall
Saint Georges Mall
640 m
Gallery
Rust en Vreugd
1.0
km
Library
National Library Of South Africa
1.5
km
Landmark
Adderley Street
770 m
Landmark
Noon Gun
830 m
Nearby
Museum
Bo-Kaap Museum
60 m
Square
Greenmarket Square
570 m
Museum
Slave Lodge Museum
540 m
Bree Street
520 m
Museum
Koopmans-de Wet House
580 m
Church
St George's Cathedral
480 m
Mosque
Auwal Mosque
110 m
106 Wale Street
The Cape Malay Art Exhibition- Bo Kaap
120 m
61A Shortmarket Street
Avoova
260 m
Old Town House 6 Greenmarket Square
Michaelis Collection at the Iziko Old Town House
360 m
Gallery
The African Portrait Art Gallery
580 m
Restaurants
126 Cape Kitchen & Cafe
0 m
126 Buitengracht Street Hyatt Regency Cape Town
spasie underground
180 m
97 Church Street
Open Wine Za
100 m
72 Wale Street
Bocca
130 m
Corner Bree & Wale Street
Harvest Cafe & Deli
90 m
102 Wale Street Schotsche Kloof
The Africa Cafe' Restaurant
500 m
108 Shortmarket Street
Chefs Warehouse
340 m
92 Bree Street Cape Town
Fujiyama
170 m
77 Church Street
Clarke's Bar and Dining Room
170 m
133 Bree Street
Fork Restaurant
470 m
13 Main Road
Guest Ratings & Reviews
Real Guest Experiences & Ratings
20%
enjoyed their stay & would return
Value for Money
Great Location
Unstocked Mini Bar
Inconsistent Service
5.0/10
Guest rating
Rooms
7.4
Location
7.9
Service
7.1
Dining
6.7
Guest reviews
5.0/10
based on 8 reviews
8.3
8.3/10 based on 1170 reviews
Phil
United States,
December
2023
7.2/10
I had a mixed experience at the hotel. The rooms were comfortable and spacious, but the electricity cut out unexpectedly. The service was mostly exceptional, with friendly staff, although there were instances of unwillingness to accommodate requests. The location was convenient with a downside of not being informed about some amenities and closures. The dining was good but lacked variety and was a bit pricey. Overall, a decent stay with some notable drawbacks.
Rooms
8.0
The rooms were clean and spacious, and I loved the large flat screen TVs in both the lounge and bedroom.
Service
7.0
The staff, from the concierge to the cleaning crew, were very nice and accommodating, but there were rare instances of reluctance to serve or fulfill requests.
Location
6.0
The location was not optimal, but the shuttle service made it easy to get around. However, the lack of communication about closures was disappointing.
Dining
6.0
The dining experience was good overall, but the lack of variety in the menu and high prices were a bit of a letdown.
Facilities
9.0
The hotel offers excellent facilities, including a fully-equipped suite with multiple beds and bathrooms, perfect for families or larger groups.
Ian
United Kingdom,
November
2023
7.2/10
I had a wonderful stay at this hotel. The rooms were very comfortable, and the two-bedroom suite I stayed in was beautiful, even though some parts of the hotel looked a little tired. The room was spacious, well-appointed with plenty of electric plugs, and had very comfortable furnishings. The service was a mix of being friendly and helpful arranging tours but also had instances of overlooking cleaning tables. The location was convenient for exploring Cape Town, especially the vibrant Bo-Kaap area, although it felt a bit outdated. The dining options were good, with some highlights and opportunities for improvement. Overall, a pleasant stay with some room for enhancement.
Rooms
8.0
I found the rooms to be very comfortable and beautifully designed, despite some areas showing signs of wear and tear.
Service
7.0
The service was a mix - the staff were friendly and helpful in organizing tours, but there were instances where attention to detail, like clearing tables, was lacking.
Location
7.0
The hotel's location was convenient, especially for those interested in exploring the cultural Bo-Kaap area of Cape Town, with many Halal food options in the vicinity.
Dining
6.0
The dining experience had its highlights but also room for improvement.
Facilities
8.0
The hotel offered a good range of facilities that added to the overall stay experience.
Dennis
United Kingdom,
November
2023
6.0/10
The hotel was disastrous with only 2 active staff members serving guests and had numerous problems in the rooms, from shower flooding the wc to window blinds malfunctioning. However, the rooms were brand new, big, well-decorated with good views of BoKaap and Table Mountain, needing new linen. The service left much to be desired despite being helpful for finding restaurants and popular tourist areas. The location, though very good and relaxed for long-haul travelers, was not great without a car. The dining experience was challenging with the same choices daily and expensive for what was offered.
Rooms
5.0
The rooms were a disaster with multiple issues, yet spacious and beautifully decorated with good views.
Service
5.0
The service was lacking, with staff serving in bad moods and questioning payment, despite being helpful for finding activities.
Location
7.0
The location was very good and relaxed for long-haul travelers, though not ideal without a car, worth exploring.
Dining
5.0
The dining experience was a challenge with limited choices and high prices.
Facilities
5.0
Facilities left much to be desired, with multiple maintenance issues.
Margaret
United Kingdom,
August
2023
8.8/10
Staying at this hotel was a delightful experience overall. The rooms were spacious and lovely, providing a mix of privacy and beautiful views. The service was top-notch, with all staff members going above and beyond. The location was fantastic for exploring the city easily, and the dining options offered a great variety. However, there were a few inconveniences that impacted the overall stay.
Rooms
8.0
The suite I stayed in was beautiful and spacious, offering a nice level of privacy and a lovely view.
Service
9.0
The service here was exceptional, with every staff member from the concierge to the bell boy and reception team providing great assistance. The range of services available was impressive.
Location
9.0
The hotel's location was ideal, within walking distance of many attractions and offering access to central Cape Town easily. The free hourly shuttles to the waterfront were a convenient bonus.
Dining
9.0
The dining experience was fantastic, with a variety of Western and French dishes available. The executive dining room and ground floor restaurant both offered excellent options.
Facilities
9.0
The facilities provided at the hotel were top-notch, ensuring a comfortable and enjoyable stay for guests.
Alexander
United States,
August
2023
7.6/10
Staying at this hotel was a mixed experience for me. The rooms were beautifully decorated with a view towards the sea and nearby Bo-Kaap, but the glass bathroom wall and door didn't provide much privacy if sharing the room. The club lounge benefits and lovely mountain view added value to the stay, though.
Rooms
7.0
The rooms were beautifully decorated with a view towards the sea and nearby Bo-Kaap, but the glass bathroom wall and door didn't allow for much privacy if you have someone else staying in your room. The club lounge benefits and lovely mountain view were definite highlights.
Service
The service left much to be desired at times. While some staff members seemed unwilling to serve or cook certain items, and the assistance was not very helpful, there were instances where they provided a key promptly to another guest.
Location
8.0
The location was excellent, situated in the historic Bo Kaap district and within walking distance to the Long Street and Bree Street bars and restaurants.
Dining
The dining experience had its challenges; being seated in the restaurant was sometimes difficult, and there were limited choices each day. However, the fresh unlimited pancakes provided on the second morning were fantastic, making up for some of the dining shortcomings.
Facilities
The hotel had a range of facilities, although improvements could be made in some areas to enhance the overall guest experience.
Walter
United Kingdom,
July
2023
7.4/10
When I arrived, the rooms were not ready as promised and the mini bar was not stocked, but they offer great value overall. The hotel doesn't back up rooms with power generators during national power outages.
Rooms
7.0
The rooms were not ready when I arrived, and the mini bar was not stocked. However, they offer great value for the stay.
Service
8.0
The staff didn't answer the front desk phone, but overall, they were excellent and provided friendly hospitality.
Location
9.0
The location is great and close to Cape Town's major attractions and business areas, making it convenient to explore the city.
Dining
7.0
The dining experience was not fully engaging, but the selection was good with hot dishes available.
Facilities
6.0
The facilities need consistency in their maintenance for a better experience.
Value for Money
Unstocked Mini Bar
Eric
United States,
July
2023
7.8/10
I must say, this hotel amazed me with its stunning views of Table Mountain and the Bo-Kaap heritage houses. The room I stayed in was by far the nicest room I've ever experienced, exceeding my expectations with all the amenities we needed and more. However, the noise level, particularly from being a twin room instead of a king, was a bit disappointing.
Rooms
9.0
The room was more than expected, providing all we needed and more, overlooking Table Mountain and Bo-Kaap area with their heritage houses.
Service
7.0
The service was nice overall, but the staff seemed a bit slow and inefficient compared to other places I've visited.
Location
8.0
The location was excellent for exploring cool pubs and restaurants. It also made navigation extremely simple, but the hotel was closed on some days from 5-8 which was a downside.
Dining
7.0
The dining experience was fully halaal, offering good buffet options in the main restaurant. However, the quality was not consistently great and fell below par for a hotel of this standard.
Facilities
8.0
The facilities were decent, offering various services like room service, car hire, laundry, and more.
Ashley
United Kingdom,
June
2023
8.2/10
The hotel offers clean and spacious rooms with excellent service, although some more decoration could enhance the luxurious feel. The location is fantastic, close to key attractions, with convenient shuttle services. The dining experience is enjoyable but could benefit from more attention to detail. Overall, a great value for the money.
Rooms
8.0
The rooms are clean, much larger than standard rooms, and offer fantastic views of Bo Kaap, Table Mountain, and Signal Hill.
Service
9.0
The staff is very nice, friendly, and always available to provide advice and assistance in booking restaurants or services.
Location
9.0
The hotel's location is excellent, close to V&A Waterfront and Convention Centre, offering easy access to great dining and nightlife spots.
Dining
7.0
The dining experience is authentic and enjoyable, but there are some minor issues with the chef's engagement and attention to detail.
Facilities
8.0
The hotel offers a variety of useful facilities such as room service, car hire, and laundry services.
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